POS Raporlaması Nedir? Neden Önemlidir?

Cafe & Restaurant

When examined from historical and global perspectives, human development has occurred alongside major technological changes. While it is not possible for businesses to survive by producing the same products, using technology has become inevitable in order to differentiate, gain competitive advantage, and improve service quality in a rapidly changing world. Until the middle of the twentieth century, technology had not found a place in restaurant businesses. People generally made their products and operations manually and encountered major errors and disruptions. In recent periods, developments in the technology world have caused changes in restaurant businesses, just as they have in food and beverages. Restaurant businesses have combined their marketing strategies with technology in order to meet customers' service quality expectations and to be leaders in their field. Today, customers have shifted from a direct consumption approach to an experiential consumption approach. In response to this understanding, businesses have started to use and produce personalized, qualified, and patented products. In restaurant businesses, technology finds its place not only during service but also in marketing. Creating a web page for businesses provides great advantages for customers to get ideas, express complaints, and word-of-mouth marketing.

In the face of changing living conditions and expectations of people, it is inevitable for businesses to make innovation breakthroughs in their operations. For this reason, restaurant businesses aim to stay current by following technological developments and adapting to trends. It is observed that technological changes in restaurant businesses have shifted from cash registers to today's online reservation and ordering systems. Point of Sale (POS), first used by restaurants in the 1980s and causing a major change, provided advantages to restaurant businesses by speeding up the work of service and kitchen staff. Restaurant businesses experience many challenges such as increasing customer satisfaction, managing orders quickly and accurately, and facilitating stock tracking. One of the methods most preferred by restaurants today to overcome these challenges is POS systems. These systems help restaurant businesses take orders quickly and easily, accept payments, and track inventory. Additionally, they enable businesses to increase their profitability and manage more efficiently by performing data analysis.

POS systems
POS system features
Reporting with POS system

Digital POS System

POS system is a system that aims to facilitate the work of staff, speed up processes, and reduce the possibility of human error at the moment when the sale is completed, that is, when payment is made. POS (Point of sale), meaning point of sale, is a system where shopping is completed and the business collects its receivable arising from the goods or services purchased by the customer. In other words, it is the place called the "cash register." POS solution, POS software, POS device, or commonly known as cash register automation system, restaurant management system, restaurant automation system are also known by such names. In restaurants, it has features such as receiving payments, tracking orders, and ensuring service processes continue without disruption. These systems have 2 dimensions. These are POS software and POS device. There are various misconceptions about the naming and meaning of POS software. These misconceptions especially stand out regarding POS software. Nowadays, when talking about these software; names such as restaurant management system, restaurant software, restaurant program, restaurant automation program, restaurant order program are also used.

Advantages of POS System

There are advantages of restaurant POS system. These are as follows:

POS systems help manage orders efficiently in your restaurant. They minimize errors when taking customers' orders, can instantly transmit orders to the kitchen, and can speed up service time.
They enable you to track the inventory in your restaurant. You can monitor how much material is used, which materials need to be reordered, and stock levels. This way, inventory management becomes more effective and efficient.
POS systems can be used to analyze sales data. Sales reports allow you to see best-selling products, busiest hours, and other performance indicators. This data helps you evaluate your business performance and make strategic decisions.
They enable customers to make fast and accurate payments. They can accept different payment methods, speed up payment transactions, and reduce human errors. This increases customer satisfaction and makes the payment process smoother.
POS systems enable you to better manage your customers. You can manage loyalty programs, store customer information, and offer special offers and discounts to customers. This way, you can strengthen customer relationships and increase customer loyalty.
These systems help you track staff hours and evaluate staff performance. You can manage staff schedules, make commission or performance-based payments based on sales, and increase staff efficiency.

POS Reporting

With POS reports, you can control and track your restaurant's sales processes. You can use the data collected by your POS software as you wish and determine the right strategies for your business. Through POS reports, you can obtain data about which menu items sell the most, your profit margins on popular dishes, and even products you offer promotions on. POS systems analyze much important information that can be used to shape business decisions with software produced in a way specific to the industry. This data can be displayed in reports that you can use to analyze different aspects of your business, such as which employees make the most sales and which products your customers buy the most. The ability to run reports easily and in real-time makes POS reporting preferred by small businesses. With every sale an employee makes, inventory is scanned, and data accumulates about the product, customer, and even your employee. POS reporting can filter information from your sales data, allowing you to view in detail which employees are performing best and which products are running out.

POS Reporting Features

When an employee completes a sale or enters a product into inventory, data accumulates. On the other hand, various data is sent to your POS device from online orders, online marketing, and other activities. Narpos's POS systems with smart and capable reporting tools can collect this abundance of data and organize it into neat reports that you can easily access online. Using the data your POS device already collects helps you improve daily operations and save time on administrative tasks. A POS report is like a treasure trove of information that can help all aspects of your restaurant. From sales forecasts to optimized marketing, using POS reports has many benefits.

Reporting in Narpos System

Narpos restaurant POS system offers solutions that will facilitate all processes of your business and increase efficiency. With Narpos's latest technology restaurant POS system, you can take your customers' orders quickly and accurately, transmit them instantly to the kitchen, and shorten service time. At the same time, with the stock management feature, you can easily track materials, control stock levels, and minimize waste. Narpos also stands out with its reporting feature. With this feature, you can better evaluate your business performance with our reporting and analytics features. You can track best-selling products, busiest hours, and customer preferences with instant reports. This way, you make your strategic decisions more soundly. Narpos reporting feature also offers: